PayToll Desk

Toll Payment Guidance & Digital Vignette Assistance

Our Commitment to Your Privacy

Introduction and Scope

At PayToll Desk, your privacy is paramount. This policy outlines how we collect, use, and protect your personal information when you interact with our website, atventhubtollpay.digital. We are committed to transparency and compliance with relevant data protection regulations. Our aim is to provide clear, actionable guidance on Austrian road and toll topics, and this commitment extends to safeguarding your data during your interaction with our service.

This privacy policy applies solely to information collected by this website. It does not extend to any third-party websites or services that may be linked from our site. We encourage you to review the privacy policies of any external sites you visit.

Data Controller Information

Data Controller
PayToll Desk
Location
Austria (remote/online operations)
Contact Email
[email protected]

As the data controller, PayToll Desk is responsible for the processing of your personal data collected via this website. We determine the purposes and means of the processing of personal data, ensuring that all actions comply with data protection laws.

Information We Collect

We believe in collecting only the information strictly necessary to provide our services and respond to your inquiries. Our website is designed to be as privacy-friendly as possible.

Contact Form Submissions
When you use our contact form, we collect the following information:
  • Name: To address you personally in our response.
  • Email Address: To allow us to reply to your query.
  • Message: The content of your inquiry, which may contain personal details you choose to share.
This data is voluntarily provided by you and is essential for us to assist with your questions regarding Austrian tolls, digital vignettes, or other related topics.

Cookies and Tracking Technologies

Our approach to cookies and tracking is straightforward and privacy-focused.

Cookie Consent & Usage
We utilise your browser's localStorage feature exclusively for managing cookie consent. This means a simple flag is stored locally on your device to remember your consent preference for future visits. No personal data is stored in this local storage. We do not use any other types of cookies for tracking your behaviour or preferences.
No Tracking Cookies
PayToll Desk explicitly does not employ any tracking cookies, analytical cookies, or third-party advertising cookies. Our website is designed to function without these elements, ensuring your browsing activity on our site remains private.
No Third-Party Analytics
We do not integrate any third-party analytics services (such as Google Analytics) into our website. We do not track user behaviour, page views, or referral sources through external services. Our focus is purely on providing information without monitoring your visit.

This minimalist approach ensures that your interaction with PayToll Desk remains anonymous and free from intrusive data collection practices.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Inquiries
Information submitted via our contact form (name, email, message) is typically retained for a period of 12 months from the date of submission. This allows us to refer back to previous correspondence if you have follow-up questions or if there's a need to review past interactions for service improvement. After this period, your contact inquiry data is securely deleted.

We periodically review our data retention periods to ensure they align with legal obligations and business needs, always with your privacy in mind.

Your Data Protection Rights

Under data protection law, you have specific rights concerning your personal data. PayToll Desk is committed to upholding these rights:

  1. The Right to Access: You have the right to request copies of your personal data.
  2. The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  3. The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  4. The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  6. The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Contact for Privacy Concerns

If you have any questions or concerns about our privacy policy, or wish to exercise your data protection rights, please do not hesitate to contact us:

Email: [email protected]

We take all privacy inquiries seriously and will endeavour to address your concerns promptly and effectively.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.